Don't shoot the messenger :) People were asking what were the results .. I have been doing my best to get information and just posted what I have been able to get so far.
I designed the questionnaire on the lines Mercury asked,. I advised them that the open format would make the information difficult to analyse, and offered an alternative which would be easier to dump straight into a spreadsheet, but they chose the format which was used. T'was ever thus with clients, and why I opted out of the analysis and had the results sent straight to them! It has proved a huge task for their marketing people to analyse.
As soon as I get any further information I'll post it.
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