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Old 26 Feb 2016, 02:08   #57483
Julie in the rv mirror
Spirit in the Night
 
Join Date: 23.07.2008
Location:  On the edge of town (in the Darkness...)
Posts: 1,559
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Quote:
Originally Posted by AndrewG View Post
Hah I actually worked for Tickets.com 10 years ago. But no I didn't have anything to do with their online stuff. Working on Chelsea FC season ticket stuff was interesting. I believe a small venue nearby I go to uses them. Not the best system I guess but really don't get how TM get away with 2005 User Experience and technology since they are the biggest player. All the tout reseller systems in the UK look and work far better. Sadly these support and facilitate a horrible aspect of concert ticket sales.
I had GA tickets for Bruce at Madison Square Garden in my hot little cart, and when I clicked "Buy", I got an error and the tickets were gone (many reported the same problem). My friend who works in IT happened to be sitting next to me at the time (he was also searching), and his explanation of what he thought happened was a bit too technical for me, but he said it was a problem in the system, and as users, there's nothing we can do about it. You would think with all the money TM charges they could correct these issues.
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