atm same is going on here in the Netherlands. Apparently Seatwave, which is a compagny owned by Ticketmaster, is getting all the great seats and selling them for ridiculous prices. Fans can't manage to buy those seats by ticketmaster because they are gone before official sale starts.
Of course Ticketmaster is denying that they reserve the tickets for Seatwave
Dutch politicians are looking into the matter to see if something can be done about it.
It's a long existing problem but it got 'hot' news here with ticketssales for the Adele concerts