sorry to interrupt but something is not quite clear to me as i read through this topic, in 2010 i had my ticket in hand when i arrived at the venue and there i got the m&g pass and the other stuff, now when i purchased my m&g i was told that i should collect the ticket from the box office, so i thought i'll collect the ticket when i arrive to Birmingham on april 11th and than attend the concert the day after but now i'm confused a little, so should i collect the ticket from the BO the day before or forget about it and i'll get it from the person who hands the passes and stuff?? :)
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