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Originally Posted by Sebastian.
Should have probably gone into more detail on why I hated HMV. Their store's are dark and dingy and full of identical rows.
The staff that I came across were terrible. Unhelpful people, who seemed to like to play hide in the back, or avoid the customer. Then they seem to have very little knowledge of any music or films and it's just an unpleasant experience on a whole.
Their demise had little to do with the internet. If they had better directors they could have turned around in less than no time!
Also don't think I always went into HMV and just wrote up an online shopping list for Amazon. But if something seemed pricey in HMV, I found I could go home and find it cheaper on the internet and yes I'd rather wait a day and save some money.
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I'm sorry you have had such a bad experience at your HMV, but it's not really fair to think that all HMV stores are like that is it? As testified by many here and indeed myself i've always had a good experience at a HMV. Plus i've actually found many deals in a HMV that were just as cheap as shopping online, DVD box sets, games, consoles etc. So they can do some good deals, and like someone said sometimes you don't want to have to wait 5 days or so for someone to deliver it, it's convenient you can just go and get it straight away. Especially if it's for a present or something. I get cross sometimes if i preorder something and it deoesn't arrive on release day. But that doesn't happen if you go in HMV or somewhere on release day.
Bottom line i'm putting accross is: HMV has a valuable place in the retail market, and also don't tar every HMV store with the same brush just because yours is bad. I and many others have had great experiences.