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I'm sure I speak for the rest of the staff when I say we take our impartiality very seriously, and I myself have even contacted another mod in the past for their opinion when I felt my impartiality was compromised.
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I can't remember a time when personal friendships have affected the way the mod team operate, we often have strong (sometimes very strong) discussions between ourselves on the right way forward with an issue, and generally if a mod is personally involved in any way they step back out of that particular situation because of that involvement and let others deal with it.