Does anyone have any idea how to unfreeze a laptop?
Joanne was on it before and it froze.
She brought it to me, who had the bright idea of closing the laptop.
I opened it again and there are lines all over the screen.
Nothing on the laptop works at all.
If I can close it down it might restart OK, but i've tried everything (the power button, escape/tab/delete) but nothing is working.
Cheers.