"Michael, please know that as soon as a buyer wins an item, by being the
highest bidder in an auction or using Buy It Now, the buyer and seller
enter into a contract. The seller must sell the goods and the buyer must
pay for them.
The seller may not refuse to accept payment or fail to deliver an item
for which they have accepted payment. They may not send an item
different to that described or pictured in the listing.
For more information about our Seller Non-Performance policies, please
copy the following link into a new browse window:
http://pages.ebay.co.uk/help/policie...rformance.html
Having said that, we have investigated your report and I can confirm
that we have taken the appropriate action.
Privacy is a priority at eBay at all times so we're not able to share
the details of the actions we take. They can range from issuing the
seller an informational alert, a temporary suspension, an indefinite
suspension or terminating the member's account.
Bear in mind that not all of the actions we take are visible to other
members or evident immediately."
That's that then, nowt more can be done...........