Vicki,
I am so sorry to hear this! Thank goodness that your parents got out safely- in the end, that is the most important thing. My grandma's house of nearly 60 years burned down quite unexpectedly a few years back and it was so overwhelming- recovering personal items, handling insurance claims, just plain finding a place for her to live, but it helped to remember that the most important thing was that she had survived. I hope that you and your parents can find some peace in the near future.
Sherrie
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