*venting* why can't customers see that when i'm asking them questions about the situation they're reporting it's so that i can actually HELP THEM. Just had a woman in a strop because I personally don't have powers to stop people she doesn't like parking on a car park immediately and am not coming out immediately and moving it just because she doesn't like it there....I hasten to add my job has absolutely nothing whatsoever to do with parking, and when I tried to find out details so I could pass her onto the relevant authority she decided to go off in a huff. I genuinly was trying to help her and genuinly can't do anymore about it than she can! Hate it when callers are funny with you because you won't do the impossible for them. Grrr!
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