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shadow1000001 · 11 Sep 2007, 04:39

I worked for At&t wireless, then Cingular, then the New At&t for 4 years so I've seen this before. Everything is in the terms and conditions but if you don't read them over with a fine tooth comb, you will miss it. Normally if it's something that isn't the company's fault, they will only offer 1/2 of the credit, but if it's pushed up the ladder to the office of the president, you may get the whole credit but there are no guarantees. They only give the full credit if it's the company's fault. Not saying it's right but that's how they work.

11 Sep 2007, 04:39	#9
shadow1000001 Mega Loafer Join Date: 10.07.2003 Location: Red Deer, Alberta, Canada Posts: 2,580	I worked for At&t wireless, then Cingular, then the New At&t for 4 years so I've seen this before. Everything is in the terms and conditions but if you don't read them over with a fine tooth comb, you will miss it. Normally if it's something that isn't the company's fault, they will only offer 1/2 of the credit, but if it's pushed up the ladder to the office of the president, you may get the whole credit but there are no guarantees. They only give the full credit if it's the company's fault. Not saying it's right but that's how they work.