Uncle Chris' & Rob's Tech Support
 

OK,

To stop us from cluttering up Auntie Sin's page, if you ahve any techy problems stick them here and i will do my best!!!!!

:D

Uncle Chris

http://www.platinumrogue.pwp.blueyon...milies/006.gif

thanks chris

will be here quite a lot :lmao:

GREAT - Thanks Chris - I've been waiting for a thread like this.... our problem is as follows.....


The STCA subsystem only detects conflicts with relative bearings greater than 15 degrees on the horizontal axis, this is incorrect as it should detect them in the full 360 degree range, the types declared in the subsystem interface specifications are correct as degrees are in the range 0 to 359 and the 0 to 360 integer passed into the subsyetm from the multi-radar trackers is converted such that 360 degrees is cast to a 0 value as it should be.

Any ideas?


:D

To the best of my knowledge, STCA Sub-systems are the bits of air-traffic control setups which handle the Short Term Conflict Alerts.

If this is correct, then i am immediatly out of my depth.

If it were something as simple as C++ i would say that you are handling your type-casts wrong and need to check whether you are using signed or unsigned ints. However, i expect it is a bit more technical than that!!!!

You are indeed correct.

It is not however as "simple" (!!!!!!!!!!!) as C++, since it's a Cat 1 related system for Safety purposes, it's written in an accredited language ie Ada '83.

Thanks for trying anyway... actually that's not my problem anymore anyway, I'd ask about the stuff we're currently struggling with, but I'd have to have you shot afterwards, and that makes a mess ;)

AndyK

Great idea Chris.

Your in luck. I've just had an email from the comp support man for work so hoping I've solved my email query. I'm really impressed I sent the email at 9.30 and he replied at 9.59 on a Sunday evening. The best bit is I'm not paying him, it's one of those queries we catch him with when he comes in the office.

I can vouch for Chris' troubleshooting skills- he got me into MLUKFC chat this very evening when all had seemed lost! He is clearly a techno god.

Sherrie

This is a great idea Chris :D You will be seeing lots of me :wink:


Maria

Brilliant Idea Chris - I'll certainly be one of your best customers :oops: :lol:

Excellent Chris, Right

How do you put pictures onto pages like this one???
:oops:

Right Gerry,

First step is to upload your pictures to some webspace. If you check with your internet service provider (ISP) you will probably find that they have provided you with some free space. If not try registering with a commercail provider such as Geocities who provide free space.

They will provide instructions on how to upload images.

You will then have an address which points to your picture. It is important to make sure the link goes straight to the picture not to the webpage it is on.

This address will look something like this:
http://mysite.freeserve.com/crblakey/22.jpg

Next, create your message on the forums and enter the IMAGE tag. This can be done by clicking once on the IMG button at the top of the reply screen.

This appears: [img]
Then type the full address of the picture you wanted:
[img]http://mysite.freeserve.com/crblakey/22.jpg

Then click agan on the button which now says IMG*.
This will appear [ /img ] (but without the spaces.

You should have a line int he middle of your message that resembles this but without any spaces in it.
[ i m g ]http://mysite.freeserve.com/crblakey/22.jpg[ / i m g ]

And hey presto, a picture should appear when you post the message!!!

I have a question...

Does anyone know if SpyFerret is any good as an ad remover piece of software? I have to buy it to actually remove the advert files but I'm not sure if I'll be wasting my money.

Have already tried Ad-Aware which hasn't as yet got rid of "i-lookup" which is hi-jacking my browser in a real bad way!!!

Stephen.

Re: Uncle Chris' Tech Support
 

YES.

YES YES YES YES YES :twisted: :twisted: :twisted:

Someone volenteered to do it.
Sorry Chris, you put your own name in the hat.I've got it in writting so you can't duck out now :mrgreen:

Sticky status applied 8)

Carry on Uncle Chris :D

Cheers Chris,

I'll give it a wee go 8O ....BUT......don't be surprised to hear from me again soon :lol:

I would have to say do NOT purchase SpyFerret. OnlinePCFix who produce it are currently being sued over the product as it contains several sections which have been hacked from other programs.

The main program that it is based on is a free download located here. The program is called SpyBot and is one of the best programs you can use for this purpose.

Although no spy-ware removal program can be 100%, this one seems to do the best.

And yes it removes I-Lookup. :D

Also, when your system is clear, be careful of what you download and install. Especially programs such as Gator and the options you select in programs like RealPlayer and Quicktime so you don't enable any monitoring programs.

*************************************************************
AUNTY SIN'S DISCLAIMER
*************************************************************

Aunty Sin would like to make it formally and publically know that there is not connection in anyway what so ever between her and Uncle Chris.
Any suggestion that there is a relationship due to the "Aunty & Uncle" prefix's is mere speulation and rumour :lmao:

Too funny Sin :lmao:

Well I'm glad I asked now - Thanks :D

I will go ahead with the SpyBot, as long as it gets rid of this God damn I-Lookup! I hate it :evil:

I try to keep an eye on what is downloaded to this computer but it's hard to keep an eye on 3 people who all download things :?

Anyway, thanks for the advice. Much appreciated :D

Stephen.

OK, a few people seem to be having virus problems!!!

The main virus is w32.novarg.*

It is set to be active in launching denial of service attacks between 1st February - 12th February. As it is capable of scaning a hard drive and remailing itself, it is likely to circulate around a community like this one fairly quickly so everyone should ensure that their virus checkers are up to date and also, if poss, check that they are capble of blocking ths virus!!

A removal program has been developed by Symante and can be downloaded by clicking on this link.

If you do download this program, please ensure that you are disconnected from the internet and that all applications are closed before running it.

Thanx Chris. So If my norton is picking them up, does that mean I'm safe?

Deb

In all probability, yes.

I ahve scanned and none have managed to get through to my computer as thye have been filtered out by Hotmail and my Firewall (ZoneAlarm).

It is probably wise to ensure you run a full system sweep by Norton (or any virus protector) before Feb 1st.

Thanx again Chris

OK Uncle Chris

As the world knows Auntie Sin is a techno thickie, and I'm not sure if I've been spun a load of rubbish today.

We are going to be using a management system that we access through a portal and web link - This is going to contain sensitive info.
I questioned secuity and was told that as it is entered through a "portal" it cannot be hacked as the computer gaining access needs to be configured.

My reply was that teenages computers aren't configured to NASA but the still get in!

So what does it mean?
What's it all about?
And WTF is a portal????


Sin

Sin

A portal is just that, a doorway from one computer to another. For example, the Yahoo homepage is a portal to the internet.

It is possibly to set computers up so that only machines running a certain program can access a link. I would assume that they will have considered all the security risks and worked to remove them before letting a system go live.

No system can be totally hacker proof, but they will have got it as near as possibly.

In reponse to the 3 PM's i have ahd today,

Yes, if ou have a computer problem you don't want to discuss on here as you are embarrassed it is a simple one, you can email/pm me.

I might post the answers (with no link to the questioner) here so that it benefits other people who might be having the same problem but too scared to ask!!

Chris can you help me, after problems with my computer yesterday evening, had to use restore pack, now I cann't get Windows Media Player to run, keeps telling me 'not enough memory'. And refuses to run my cds that have all my photographs on that I need to use at the moment.

Another problem now cannot install printer, scanner, camera, message says RPC server is unavailable, also flashing on screen now Error Generic Host Process for Win32 Services - Excuse me :evil: WTF :evil: :evil:

Cheers Chris later :D

Hi Chris, Its all back to normal now, thank god just finished installing scanner, printer and camera and rest of software.

The computer is now running like new.

We are well protected now and hopefully it will never happen again :D

Hi, my name is Native Texan, and I'm techno-ignorant. How come when I try to quote someone's post, it doesn't look like when other people do? Nothing gets highlighted, I end up with the word "quote" before and after the section I choose. I appreciate any help you can give me. :oops:

Right NT,

Sounds to me like one of a couple of things.

Firstly, do you mean when you post the message or when you are typing it? The highlighted grey box won't appear until you post the message. Try using the preview button to check.

Second, I am unsure what you mean by highlighting a section. As far as I know (and i could be wrong) there is no way to quote a single section. I think you have to click quote (top right hand corner of the post you wish to quote) to quote the entire message and then delete the sections you don't want to appear.

Third, are you using the right tags on the message. It should read
[ q u o t e ] QUOTED TEXT HERE [ / q u o t e ]
(but without the spaces)

Hope this helps
UC

Thanks so much Uncle Chris, it worked! Now I can be a productive member of society- or at least this forum :lol:

Hi Chris

I've recently transferred everything to a new hard drive and I'm getting error messages which are are a bit annoying. I just OK the error messages and everything works fine, but something must be fundamentally wrong for the damn things to be appearing in the first place.

The error messages I'm getting are:-

(1) When I open a Microsoft Office document it tells me that a document of the same name is already open. But it isn't.

(2) When I open Microsoft Outlook it tells me it can't find pop.freeserve.com.

(3) When I'm on the internet I occasionally get a message saying an error has occured and an error log is being created.

Any pointers you can give me will be most welcome :D

Chris,

I have recently downloaded ZoneAlarm firewall which for the first 15 days I am running as the Pro version. This includes a cache cleaner but the free version only has the firewall (which I will be left with in about 12 days).
As I'm sure you're aware it gets rid of pretty much everything that IE remembers which is quite handy... My question is this:

Can you clear the cache manually (I.E. Once I lose this function of ZoneAlarm)?

Cheers,
Stephen.

P.S. Feel free to answer the other questions first - No rush :)

Ello Chris hun,

I'm having a bit of a problem. i've managed to upload some pics of Meat onto pixagoggo.com, that bit's fine, but when i want to post them on here all i'm coming up with is little boxes with red crossess in them. I've typed in the url inside the [img] tabs, but i just cant figure out what to do. I even tried uploading the pics onto picit.com, but they wouldnt upload. Am now majorly confused. HELP!!!!!

With many many thanks to Stephen, i think i might well have this sorted!!!

Apparently pixagogo.com requires a password to view pics, that why i cant post em properly - will try geocities, see how that goes..

Geocities won't work, because the don't allow hotlinking.
Try www.uploadit.org

If you still struggle heat let me know ... I think I've found a way round my websapce problem, so should have ooodles free very soon ;)

I have another problem too...

Does anyone know of a way to stop the internet disconnecting when you switch users/log off in XP? It's very annoying because at the moment it takes me ages to connect to the internet :evil:

Stephen.

HELP!
 

hi Chris,

I dunno how I succeeded in sending here this post...
I've been having connection problems since yesterday!

Here is the error message I have on my Ibook:

phpBB : Critical Error
Error updating sessions table

I only have the main page, but it is stuck! no updating on it!

I am sending this post from my old pc (that I didn't use for ages!), and I have the same message, from time to time, but I've been able to get rid of it by going back and click again, what I cannot do on my Ibook!

Can you help me Chris? :? This thing is driving me NUTS! 8O


Patricia
... fighting against software...

You can keep the commection when you switch users. I'm not quite sure how you go about it as my computer does it automatically but you must not log off or you will lose the connection.

Re: HELP!
 

Did someone whistle? ;)

Not sure what your problem is here I'mk afraid Patricia... if you're getting a phpBB error then the implication to me is that it's at the MLUKFC servers end and not on your PC, but I'm not 100% certain on that. No one else seems to be claiming problems from what I can see.

All I can suggest is to clear your cache and history and have another go.

Andy

Re: HELP!
 

Okay. Is that good news?
So, I have to "clear my cache and history".
I deleted the cookies and history already but the "cache" I don't know what it is. Can you explain it to a simple of mind?


Patricia
... who first whistles but if it doesn't work, begs on her knees 8O

Re: HELP!
 

If you've cleared you cookies and history then you've cleared your cache generally speaking... what web browser do you use?Might make explaining and perhaps diagnosing things a little easier

Re: HELP!
 

You mean this: Mac OS X?

Mac OS X is your operating system.
Which page shows the database error?

Lost Soul,

Sorry for the delay in getting back to you.

So far as I know, phpBB errors are at the server end. You need to get in touch with our beloved leader, R., and ask him about it.

Sorry I cna't be more help.

Community!

This is probably because that error message page is still stored somewhere in you disk cache.

Try this:
Click on the community link and make it open in a new window. On Windows systems you usually use a right click and select "Open in new window" from the context menu. Could be the same on Mac OS. If you see that error message again, try to click the "Reload/Refresh" symbol of your browser. Try to click it while pressing the "ALT", "CTRL" or "SHIFT" key. I don't know the exact combination, but usually a click on Refresh while holding down one of these special keys forces your browser reload the current page and ignore/bypass your temporary internet storage (cache).

I've just tried on my PC, it worked but I got automatically logged out!! Each time a page opens I still have this error message, I click back then I try to open again and then at the second attempt it opens normally!
I'll try on my Ibook later.

Thanx Andy. Thanx Chris. Thanx R.. 8)


Patricia
... thinking she should had listen during lessons at school 8O

I have a new error message:

"You cannot make another post so soon after your last, please try again in a short while"

Excuse-me? :wtf:


Patricia
... thinking about joining the meattally deranged clinic as soon as possible 8O

Patricia,

Do you have more than one forum window open at once?

If so, the forums will block you from posting without a long enough gap between posts!!

Supposed to stop spammers from automatically posting (i think!)

It could be.
I was trying R.'s method and opened a second window!

The same here today. At least I can connect.
Hope eventually this technical problem will die of natural death...

The server is running fine at the moment. Slow, but ok. This time the problem is on your end.
You need to find a way to clean your temporary internet files or cache, check your browser's options.

I'd never noticed it before, but it seems that I only have connection problems when I'm loged in...
When I'm loged out everything's okay. But when I'm loged in, I still have this error message (and have to click back and then to click again...):

'phpBB : Critical Error
Error updating sessions table'

I cleaned my cache like you told me.

Btw, I have a link, that Andy nicely provided me, for my avatar but the server doesn't accept it from me, though it works with Andy... :!: :??:

Anyone any ideas as to where this option is?

Stephen.

OK,

This involves editing the registry - YOU MUST BACKUP THE REGISTRY BEFORE ATTEMPTING THESE!!

1. Click Start, click Run, and type Regedit.
2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogo n.
3. Right-click within the right pane, point to New, and then click String Value.
4. Name the value KeepRasConnections.
5. Double-click KeepRasConnections, and set the value data to 1.

Thanks for the help :D I'll get to work on it and let you know how it goes...

Stephen.

Still the same here...

I've just registered at KasimInfo and I have NO connection problems!

What's going wrong with my login on MLUKFC :??: :??:

Hi Uncle Chris, Can you tell me is window messenger the same as msn.

Many thanks

Hello Uncle Chris!

Having problems getting multiple monitors to work as I want them to...

Have a laptop and additional monitor. I want the monitor to play a Powerpoint presentation continuously and the laptop to run the presentation unless I need it to run something else. Basically, we're doing an exhibition on Tuesday and the laptop may be needed to show other things, but don't want passers by to see what I'm doing on the big monitor. I can get it to work the other way round, but not the way I want!!!!

I'm not Chris but I would say yes and no.

It does the same job and you can log on with your .net passport etc. But I don't think it has had any updates in a while therefore MSN messenger looks more appealing and now has the moving emoticons.

I'm sure Chris will tell us more if there is more to it than that.

Stephen.

That is basically it!!

Windows Messenger is the version that is shipped as part of windows. MSN Messenger is the version that is a standalone one.

I personally prefer MSN messenger as it lets you do more things.

Chris

Thanks for you help, Chris and Stephen

No more 'connection problems'! THANK YOU R.!!!!


Patricia
... R. rules! 8)

Dear Uncle Chris,

I am having issues. I am trying to change my avatar and it won't let me. It keeps telling me that the url is invalid, yet I can post it as a picture.http://us.f1.yahoofs.com/users/3fc2d...E17LABumm4kTlq

What am I doing wrong?


Maria

Maria,

I know i'm not uncle Chris, and i might not be able to help, but have you checked that the pic is small enough to be used as an avatar???

Yes Heat, it is. I check the size of it and it is 60x90 pixels and 1951 bytes which means nothing to me :? but it should be small enough. I can use it on another message board.


Maria

Ok Maria, sorry, haven't got a clue then hun - best leave it for Uncle Chris' capable hands...

Thanks for trying. I appreciate it :D


Maria

Avatars on Yahoo don't work.
Yahoo does not allow hotlinking.

Thank you R. I will try it somewhere else.


Maria


I am now getting frustrated. :evil: I have tried saving it in other places but it comes out too big and it won't fit. I am not impressed :evil:

OMG, I figured it out 8O


Forget I said that :evil: Help me Chris

~Autumn~

Hey Chris.

Was just wondering if you'd found anymore information on how to back up the registry in Windows XP :??:

Stephen.

Hi stephen.

Ok, first of all you need to install the XP system backup utility.

Insert your Windows XP Home Edition CD and using Explorer, go to the following folder:

CD-ROM Drive:\VALUEADD\MSFT\NTBACKUP

In that folder there is a file called Ntbackup.msi Double click on it and a wizard will start adn work through the installation.

When it is complete, you can run the Backup Utility by going to

Start->All Programs->Accessories->System Tools->Backup

When is starts, click on the advanced mode option.

Select the Job menu adn select New.

A set of checkboxes are shown, click on the one labelled System State

Check the Backup destination is set to the right place eg. CD-RW or wherever!

Choose Start Backup.

This will backup your registry and all system/startup files.

Any problems PM/IM/Email me!!

Hi,

I am having a problem with MSN Messenger on my computer and was wondering if anyone here could help....

When anyone tries to sign in a thing comes up saying : "sorry we could not sign you in because the sign-in name you entered does not exist or your password is incorrect"....

But that's not true! There's 5 of us in this house and it says that for everyone - there's nothin wrong with our sign-ins or our passwords, so what's it playing at?

We have tried uninstalling and re-installing, but that hasn't worked either.

We cant get into hotmail at all using explorer either..... :roll:

Anyone know what the problem might be, and how to fix it?!

Thank you!!!!


Louise

Desculpe for butting in here, but:

If I'm not mistaken, WindozeXP supports restore points. Wouldn't it be more simple to just set up a new restore point?

What about simply exporting the registry keys affected by the changes?

I never thought of that R!!!

If system restore backups up registry then that would probably work as well!

Hi Chris love

How do I put a smilie on my signature?

Tried to do it this morning but with no success

See ya in chat :wink: :wink: - without a shirt :wink: :wink:

Hi FA,

To put ina smilie from the site, just enter the relevant symbols such as :)
or :D or :twisted: etc..

To put in a smilie from another site do it like this [img]Smilie link here[/img]

Works exactly the same as it does in regular posts!!

And no you won't see me in chat cause i taking our lass on a hot date!!

(and put a shirt on, you'll get cold!!)

Chris

Thanks, tried that this morning - not work - but just out of bed - so will try again

Have fun tonight & don't do anything i wouldn't :wink: :wink:

If you not on chat will put shirt on - or maybe PJ's

Sharon xx

Can one of the nice mods please unsticky this!!

Uncle Chris has retired!!

Did you get a gold watch as a retirement gift, Chris?

I'm willing to take over for Chris. I'm a bit of a geek when it comes to computaterz.

Awww Rob!!!! :cry: !!!!!! Chris has gone!!!!!! :cry: What are we going to do!!!! :cry: !!!!!

That can be your first problem to solve!!!! :wink: :cry:

:twisted: This is a real shame :(
Your job's always open if you wanna come back Uncle Chris.

I'm off to the Bat for a pint :(

Life goes on, Rob's helping Chris out.
Stickied again.

Ok first problem for you Rob!!

Could you build me a virtual chappel to get married in!! I want the one Mariella was describing yesterday!! :lol:

Thanxs sweetie!! :wink:

Well, first I'll need some virtual bricks and mortar :D .

And as for getting Chris back; I can be very persuasive :wink: .

Well don't do anything I wont do!!!

Aargh :evil: any of you two geniuses know why my home page keeps going to a different one. I'm on freeserve and home page always set to open on it, but when I go to Internet Options to clean out cookies and temp files, it's always changed to a different one. A friend gave me a link to Start Page Guard, and I sorted it etc., but when I booted up this morning, it had gone back from freeserve to the other one. Have tried everything I can think of (basically I can sort anything if I sit and take my time) but this has got me really stumped! :evil:

I've run virus scans etc., run the Ad aware programme I have but it's still doing it.

Any help appreciated.

Caz,
May I ask what the other page it reverts to is? It could be some software you've installed that wants you to buy more stuff. Failing that it could be something in your start-up programs changing it all the time.

Chris is probably better suited to answering that.

it keeps changing to mysearch.com ..... haven't installed any software for ages .... although i had a weird and wonderful toolbar that disappeared AFTER i downloaded and ran Ad aware 6

odd. . .I'll have to look into this. Or let Chris deal with it.

I had this problem not so long ago... The toolbars are annoying but seeing as it has gone that is not a problem any more - Now, the mysearch.com homepage... You will probably have, somewhere in your machine, mysearch.com lodged into a dark corner which is why it keeps re-appearing. Try doing a search for "mysearch.com uninstall" or something like that, chances are there will be a remover for it.

Anyway, think that made sense, and hopefully it is right :?

Stephen.

Best bet is to remove the software as it cna be used by viruses!!

Open 'Add/Remove Programs' in the Control Panel. Select the 'My Search Bar' (MySearch variant), 'MyWay Speed Bar' (MyWay) or 'My Web Search Bar' (MyWeb) entry and click 'Remove'. For the MyWeb variant, be sure to also remove 'Fun Web Products Easy Installer'.

You can then reset your home page (Internet Options->General->Start Page) if it has been changed, and search settings (Internet Options->Programs->Reset web settings).

I am looking at going onto broadband. I've been told that if I do I will need a firewall as well as antivirus software. Any recommendations as my antivirus software is due to be renewed this month.

Was looking at Amazon at McAfee and Norton and they seem to have so many positive/negative responses that I'm very confused

Personally I use Norton and think it's great, but McAfee are well lmwon company too, and provide much the same facilities as far as I know. Everywhere I've worked has used McAfee for its virus protection. Either will do the job admiably.

Andy

Thanks for the advice Andy